Protecting Your Health with Shift to Online Care
Due to the challenges presented by COVID-19, the new coronavirus, I want to let you know about some modifications to how Relish Health will be operating through the end of May. Know that as a patient of Relish Health, I am here for you. I am doing my best to stay on top of information from the CDC, WHO, and our Federal and State Government.
Slowing the spread of virus is one of the most important things we can do to protect the health of our loved ones and ensure our health system is able to support those in most need. This means limiting non-essential travel, practicing social distancing and limiting gatherings. This concept is called “flattening the curve.” There’s a great article from The Washington Post which you can read here.
In an effort to support you and the community, Relish Health is implementing the following steps effective today:
Through the end of May, all follow-up appointments will be conducted as virtual visits. This will minimize your need to travel and limit the number of your potential viral exposures while moving about. Prior to your visit you will receive an email confirmation with your HIPPA-compliant, secure link and instructions. Please confirm your receipt of that notification through the portal.
If you are a new patient to Relish Health your appointment will still be conducted in-person at the office. Please know Relish Health is implementing CDC-recommended precautions for screening and hygiene. Please contact the office if you would prefer to delay your appointment for a later time or conduct your visit virtually.
I have created the opportunity for you to schedule shorter appointments, lasting 15 minutes. These are designed for acute illnesses as an alternative for you instead of visiting local urgent care facilities or your primary care provider. My goal is to minimize your need for travel and reduce your exposure to potentially crowded facilities. I have nearly a decade of urgent care experience to help support you in this season. These will be offered virtually through the HIPPA compliant, secure link on the portal. You may also contact me through the portal to inquire about an in-person visit, which will be considered on a case-by-case basis.
Please be aware that Relish Health does not have COVID-19 test kits nor will it be designated as a testing facility in the future.
I will be continuing to monitor the situations and will continue to bring you the most comprehensive care and guidance available. We are in this together.
Warmly,
Erica Leazenby, MD